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xOffice · CRM system · sales

A CRM system that knows your stock and your invoices

A salesperson sees a customer's quotes, orders, unpaid invoices and open complaints in one place. No digging through another program. The CRM is part of our Odoo ERP, so an opportunity becomes a quote and a quote becomes an order in one click.

No per-user licenses · AI assistant · linked to the ERP

erp.vase-firma.cz/odoo/crm
CRM: deals by stage
Do 31. 12. 2026

Order by 31 Dec 2026 and we'll run a free penetration test on your finished system before go-live. You get a final report and a certificate that the test was carried out.

Co test obsahuje →

Definice

What is a CRM system

A CRM system (Customer Relationship Management) keeps track of customers, deals and all communication with them. A good CRM shows what stage each deal is in, who has to take the next step and how much money is likely to come in.

A standalone CRM stops at the signature. What happens next, order, production, invoice, payment, the salesperson has to find out elsewhere. In an ERP they see it right away.

System foundationOpen source Odoo 19 (LGPL-3 license) and proven open source OCA modules
License per user0 EUR. You pay a base fee for the server and a service fee per account: 10.99 EUR per full user, 2.49 EUR per light user
For comparison: Odoo Enterprise33.90 EUR per user a month with monthly billing, 27.90 EUR only with a one-year commitment (odoo.com price list, 12 Oct 2026)
Where your data runsOn a dedicated server in the EU, or on your own. PostgreSQL database, export any time
The Czech partVAT return and VAT control statement (kontrolní hlášení) as XML for the EPO portal, checked against the official schema
AI assistantOptional: your own provider account, a model on our EU infrastructure, or a server at your site
SecurityAudit log, password policy, logout after inactivity, an information security management module
Rollout timeFour to twelve weeks depending on scope, date confirmed after the fit-gap analysis

Checked 12 Oct 2026

What the system does

CRM system in practice

Deals by stage

A kanban board you adapt to your own stages, with expected value and probability.

Quotes from stock and price lists

Prices, discounts and availability load by themselves, and the quote goes out as a PDF for online approval.

Activities and reminders

A call, a meeting, an e-mail: everyone knows what to do and by when.

The customer's full history

Orders, invoices, payments and helpdesk requests on one card.

Reports without Excel

Pipeline, wins and losses, revenue by salesperson and segment.

AI assistant

Ask which deals have been stuck for over a month and get a list with links.

Inside the system

This is what work in the system looks like

Real screens from our deployment, with sample data. No mock-ups.

erp.vase-firma.cz/odoo/crm
CRM: deals by stage

CRM: deals by stage

erp.vase-firma.cz/odoo/sales
Quotes pull from stock and price lists

Quotes pull from stock and price lists

erp.vase-firma.cz/odoo/sales/reporting
Reports and analysis without exporting to Excel

Reports and analysis without exporting to Excel

Sales opportunities in the Odoo demo, split by stageDEMO
Demo environment

Try xOffice

Inside you'll find deals, quotes and invoices with Czech VAT, plus a shared inbox. Nothing is saved, and the demo resets every night.

You get access with a code sent by e-mail, no password.

Open the demo

Fit with your operations

Boxed ERP covers 60%. We aim for 95%.

Boxed ERP makes you change your processes to fit the software. We set our system up around how you really work, from large trading firms to manufacturers.

Off-the-shelf ERP, typical reality60 %
Off-the-shelf ERP, best case80 %
Lumenax ERP, our target on every rollout95 %

An estimate from our projects and migrations, not an independent study. Companies close the gap to 100% with spreadsheets, e-mails and retyping, and that's where time gets lost and mistakes creep in.

Why us

Part of a full ERP, not one more stand-alone program.

0 EUR for licenses

Open source Odoo, LGPL-3 license. Per account you only pay for the service, 2.49 EUR a month for a light user.

No vendor lock-in

The code and data are yours. You can leave any time.

AI and NIS2 readiness

An AI assistant over your data, set up your way, and NIS2 and ISO 27001 readiness from day one.

How the whole ERP system works →

NIS2 · ISO 27001 · audit

NIS2 and ISO 27001 readiness is built in from day one.

You don't need a separate project costing tens of thousands. We go through your processes in the fit-gap analysis before rollout and add only what's missing.

  • Information security management. Policies, risks, assets, security incidents and corrective actions.
  • Audit log. Who changed what and when, kept for two years.
  • Access. Roles and permissions, password policy, sign-out after inactivity.
  • Backups with tested restores. Daily, to separate storage, and we test restores regularly.
  • Penetration test. Free with orders placed by 31 Dec 2026, with a report and a certificate.
erp.vase-firma.cz/odoo/management-system
Information security management (ISMS)

How the rollout works

From fit-gap analysis to go-live in four to twelve weeks.

01

Fit-gap analysis

We walk through your processes and write down for each one whether the system covers it with configuration, with a change, or not at all. You keep the result.

02

Setup and data

We configure modules, roles and permissions, move data over from your current system and prepare a test environment.

03

Trial run

Key people work in a test copy with their own data. We fix things until it fits.

04

Go-live and operations

We switch over in a quiet period and keep looking after the system under the package you chose.

FAQ

Frequently asked questions

What is a CRM system?

A CRM system keeps track of customers, deals and communication with them. It shows what stage each deal is in, who has to take the next step and how much money is likely to come in.

How is a CRM inside an ERP different from a standalone CRM?

A standalone CRM stops at the signature. A CRM in an ERP also sees orders, inventory, invoices and payments, so salespeople don't have to dig for anything and data isn't retyped.

How much does a CRM system cost?

You don't pay for Odoo licenses. We quote the CRM rollout as a fixed price after a short analysis, operations cost 137 EUR a month for the server plus 10.99 EUR per full user. Support with hours of changes included starts at 499 EUR a month.

Can you move data over from another CRM?

Yes. We move contacts, companies, deals and history from spreadsheets and from other CRMs, for example through a CSV export or the API.

Is the CRM suitable for small companies?

Yes, you can start with just the CRM and quotes and add other modules when you need them. Your data stays in one system.

Start here

We start with a fit-gap analysis of your processes.

In an hour you know what the system covers, what needs changing and what it will cost. You keep the results.